Walmart Service Center - ARGH!!

I'm not one to write bad things about people or companies but today has just been one of those days that makes me want to at least warn others about Walmart Service Center. Randy took his truck in to have tires swapped on his truck. He has a set of "hunting" tires and "regular" tires. He also wanted an oil change. What we got was no swapping of tires and a dead battery. They didn't change the tires because Randy has a ball joint going out or something. And they left his door ajar so it ran down his battery. We talked to the manager but he said the "machine" showed that the battery needed replacing anyway and it was basically a "coincidence" that the battery went out while at walmart. I'm not real bright but he couldn't proove that, yet he still refused to pay for us a new battery. Now, i understand people make mistakes and i wasn't mad about that but i do expect people to make things right. Anyway, we didn't have a choice but buy a battery....and from THEM. One of the workers caught up to us as we were leaving and basically apologized about the tires not getting done. He said he was at lunch or he would've done it. They were just too lazy to do it. He said next time to ask specifically for him. Thank you Al! We are aware too that we're not the only ones with complaints and he's made those known to management so maybe something will be done. But for now.....i think i'll stick with going to people i know that will get the job done and done right. I am, however, very proud of my hubby for getting his point across but not losing his temper. :)